Please contact us if you are not satisfied or happy with your purchase and we will work with you to resolve the issue. In the case of a candle damaged during shipment, please reach out to FEDEX to make a claim. We need proof of the damage to send a new candle and we will file the claim. We are not responsible for lost or stolen packages; you must also submit a claim with FEDEX. Please be sure to provide us with claim information prior to emailing us to remedy the situation.

Since we use natural soy wax, our candles will not have the same scent throw as paraffin candles or others containing additives. You will be able to achieve a nice scent in an small- large room such as a living room, bedroom, kitchen or office.

You will receive an email with tracking information once your order has shipped. Additionally, you will receive another email when your order is out for deliver and when it has actually delivered.

While we can ship packages to P.O. Boxes located within the United States. At this time we do not offer oversees shipping.

Of course! We would love to see how you re-purpose your Just K’s Kandle jars. When 1/4" of wax remains, discontinue using the candle. You can place you candle in a warm oven and allow the wax to liquefy, dump the wax, wipe and use soap and water to remove any additional residue. Our jars can be used to hold small items like pens, paper clips, q-tips, coins, a plant, and other possibilities.

Orders ship within 7-10 business days and usually take 2-3 days to arrive via FEDEX depending on your ship to address. We only ship Monday-Thursday due to we don’t want your order sitting over the weekend in a hot truck with the chances of the candle possibly melting before you receive it.